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From the information gathered in the first two phases of the problem solving framework it is now time to start thinking about possible solutions to the identified problem.In a group situation this stage is often carried out as a brain-storming session, letting each person in the group express their views on possible solutions (or part solutions).
This stage may not be necessary for very simple problems but is essential for problems of a more complex nature.
During this stage you will generate a range of possible courses of action, but with little attempt to evaluate them at this stage.
Everybody can benefit from having good problem solving skills as we all encounter problems on a daily basis.
Some of these problems are obviously more severe or complex than others.
It would be wonderful to have the ability to solve all problems efficiently and in a timely fashion without difficulty, unfortunately though there is no one way in which all problems can be solved.
You will discover, as you read through our pages on problem solving, that the subject is complex.Following our examples above, if you feel hungry then your goal is to eat.A barrier to this may be that you have no food available - so you take a trip to the supermarket and buy some food, removing the barrier and thus solving the problem.Dealing with a customer complaint may be seen as a problem that needs to be solved, and it's almost certainly a good idea to do so.The employee dealing with the complaint should be asking what has caused the customer to complain in the first place, if the cause of the complaint can be eliminated then the problem is solved.Our problem solving pages provide a simple and structured approach to problem solving.The approach referred to is generally designed for problem solving in an organisation or group context, but can also be easily adapted to work at an individual level at home or in education.This stage involves: detecting and recognising that there is a problem; identifying the nature of the problem; defining the problem.The first phase of problem solving may sound obvious but often requires more thought and analysis.Problem solving skills are highly sought after by employers as many companies rely on their employees to identify and solve problems.A lot of the work in problem solving involves understanding what the underlying issues of the problem really are - not the symptoms.